jgshier Posted September 27, 2018 Share Posted September 27, 2018 So we seem to have clients come in create account and order. They will go through check out, but don't actually pay via our payment gateway paypal. Maybe they decided not to complete the order, not sure. Is there away if they come back and sign back in to order again, to not allow them until they cancel or completed the pending order? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 4, 2018 WHMCS Support Manager Share Posted October 4, 2018 @jgshier, Whilst there isn't a feature to do this as standard, it's potentially something which could be implemented at your end on a custom basis. Using the Action Hooks system, you could write some PHP code to check the client's order history and trigger it automatically when they place an ordering using the ShoppingCartValidateCheckout hook point. This allows you to return an error message on the order form to inform the user to complete their exiting order instead. 0 Quote Link to comment Share on other sites More sharing options...
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