Company name missing from invoices

[dahamsta]

The company name is not appearing in PDF or HTML invoices, just the client name. I think this is since 7.6.1, but I'm not sure, I just had it pointed out by a customer today. This is with the standard Six template, but I've tested it with other templates too. It looks like $clientsdetails["companyname"] is not being set. Can anyone else confirm. Is there a new setting for this somewhere that I've missed?

[brian!]

i'm not seeing it on our v7.6.1 dev - both HTML and PDF versions are showing company name on unmodified templates...

[dahamsta]

Thanks Brian. It's my own mistake unfortunately, someone had set a different billing contact for the customer. I see a few other customers have the same problem, is this a new thing?

[brian!]

23 minutes ago, dahamsta said:

Thanks Brian. It's my own mistake unfortunately, someone had set a different billing contact for the customer. I see a few other customers have the same problem, is this a new thing?

i'm not seeing it with billing contacts either - the invoices are still showing company names (when they exist) for billing contacts.

maybe Support have received other reports on this, but yours is the first i've seen here.

[dahamsta]

The billing contacts had no company name.

I did a search of the database for customers with custom billing contacts and a lot of them seem to be accounts that I created for people, to which they added their company information later. I suspect that when they add their information, a new contact is created and that contact is set for billing. Not sure why the company name isn't set in the contact though. I must test the workflow.