chrigu Posted July 30, 2018 Share Posted July 30, 2018 Dear Community. I have a big issue. Some Invoices are not generated, but the package is still active and corrcet. Do you have any clue, what to check? The Package is active, There is not Termination Date and there is no other open invoice from this package. 0 Quote Link to comment Share on other sites More sharing options...
chrigu Posted July 30, 2018 Author Share Posted July 30, 2018 I found out, that there is a nextinvoicedate and nextduedate. Can you tell me, whats the difference, and why the invoice is not generating? 0 Quote Link to comment Share on other sites More sharing options...
chrigu Posted July 30, 2018 Author Share Posted July 30, 2018 I found a solution. By ticking this box, (Unter automatic settings => invoices), the invoices was generated. But strage - there were not open invoices for the packages at all! Continuous Invoice Generation If enabled, invoices will be generated for each cycle even if the previous invoice remains unpaid 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 30, 2018 Share Posted July 30, 2018 @chrigu glad to hear you got to the bottom of this! If you look in your system logs where you seeing any errors in the system activity logs? Theres a few reasons why the cron may not create an invoice looking at Utilites > Logs > System Logs is a great starting point 0 Quote Link to comment Share on other sites More sharing options...
chrigu Posted July 30, 2018 Author Share Posted July 30, 2018 Dear Chris. Thanks for your reply. Nope, there are no errors at all. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 30, 2018 Share Posted July 30, 2018 53 minutes ago, chrigu said: Dear Chris. Thanks for your reply. Nope, there are no errors at all. If you have some invoices that have not generated please go into Setup > General Settings > Other and tick Display Errors and Log errors, the add -vvv to the end of your cron job once it next runs Review the logs and see if any errors are shown 0 Quote Link to comment Share on other sites More sharing options...
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