Disk Space Usage Stats not updating in client area

[IWRNetworking]

Hello,

WHMCS is successfully setting up clients accounts but it's showing unlimited resources in my client-area and not the resources that I've set in the WHM packages.

WHM is also showing the correct qouta and package information.

https://gyazo.com/a5ec20b382eaa238ff6330f228f1a450

I would really appreciate some assistance with this, I've ran a forced update on usage statistics and this is the module log output

{"result":{"totalbwused":null,"diskoverselling":0,"totaldiskalloc":null,"totalbwalloc":null,"reseller":"powersta","diskused":null,"bandwidthlimit":0,"diskquota":0,"accts":[],"bwoverselling":0,"statusmsg":"Fetched Reseller Data OK","status":1}}

 

 

[SyberCore]

I have the same thing. Please help. I need to launch the site soon.

 

Patrick

[brian!]

Patrick,

i'd suggest working through the Cron troubleshooting docs because it's the cron that updates the usage stats...

http://help.whmcs.com/m/automation/l/678272-troubleshooting-the-cron-not-completing

you could force the stats to update manually by running the Disk Usage Summary Report, but if it's not updated regularly, the cron is the first place to look.

[Shadab Ahmad]

I'm getting same issue and everything okay please help me out :)

[brian!]

On 12/03/2020 at 13:27, Shadab Ahmad said:

I'm getting same issue and everything okay please help me out 🙂

if you're using v7.9.2, there was a hotfix that might be applicable to your situation.