webking Posted December 13, 2007 Share Posted December 13, 2007 I was hoping someone could tell me how to deactive unused Payment gateways. For some reason I am unable to deactive the unused gateways because whmcms states that the gateway is in use. But I have been unable to find any reference to the gateway anywhere. There are no invoices or clients using the gateway. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted December 13, 2007 Share Posted December 13, 2007 Check that our products aren't set to use it as well. It's usually found in the group the plans are listed in. 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted December 13, 2007 Share Posted December 13, 2007 I think if the gateway was ever used it can no longer be disabled/removed. You can always un check the box to show on the order form though. It may require deleting any transactions that were made with the gateway to delete it. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Joe Posted December 13, 2007 WHMCS Developer Share Posted December 13, 2007 Hi If a gateway is being used you can't deactivate it. You must first delete all the accounts and invoices using it or change them to another gateway. Joe 0 Quote Link to comment Share on other sites More sharing options...
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