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partial invoice update as for domain redemption


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Situation:

  • two domains, expiring same day, both in autorenewal
  • the system issue a single invoice for the renewal (there're no available funds for the renewal)
  • the domain expire, and enter directly redemption mode
  • WHMCS updates the invoice only for the first one (adding the redemption fee), but not for the second one.

It happened for sure in a single case; having not yet made further testing, in order to understand if it happens randomly or always.

 

 

Edited by Remitur
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22 hours ago, brian! said:

have you opened a ticket with support about this ?

Yes.

They suggested to upgrade to 7.5.1 (I'm to 7.5.0) and verify...

Not sure the issue has been fixed in 7.5.1, and will need to find a way to test it... 

 

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1 hour ago, Remitur said:

They suggested to upgrade to 7.5.1 (I'm to 7.5.0) and verify...

a little naughty not to confirm if the feature is bugged in v7.5..

1 hour ago, Remitur said:

Not sure the issue has been fixed in 7.5.1, and will need to find a way to test it... 

there's nothing in the v7.5.1 changelog... you may have to play the game and upgrade, though my guess is that the issue will still be there...

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