Lancert1000 Posted March 30, 2018 Share Posted March 30, 2018 Hi All, I have a client who has three different hosting accounts setup at different times. Two of the services bill on one invoice and the third on a separate invoice. A few weeks ago, I set the "Next Due Date" to be the same date at the client's request (4/18/2018), thinking this would combine them. My client called this morning because he had an invoice for the two accounts only and not the third. I've searched high and low and everything I've read said simply change the "Next Due Date" to be the same and they'd sync. Website Hosting - Silver Package - domain1.com (04/01/2018 - 04/30/2018) Website Hosting - Bronze Package - domain2.com (04/01/2018 - 04/30/2018) Website Hosting - Gold Package - domain3.com (03/18/2018 - 04/17/2018) - Bills separate. Help! Any suggestions? Thanks! Lance Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 31, 2018 WHMCS Support Manager Share Posted March 31, 2018 Hi, How did you make this change please? If the service Next Due Dates are the same, the payment method must also be the same, and the "Separate Invoices" option disabled on the client's Profile and Client Group configuration (if applicable). Link to comment Share on other sites More sharing options...
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