fburger Posted March 29, 2018 Share Posted March 29, 2018 Hello! I have a question.. something weird with my mails. Since 2 weeks my WHMCS doesnt send mails to customers. I get a summary mail every day after cronjob (invoices created, overdue etc.) but no mails to the customers get send. They get no Invoices, overdues, Password forgotten etc. I have already tried PHP Mail, SMTP with 3 different servers etc. But this mails already worked and I dont have changed anything.. What could be happend? Also the system email massage log shows no mail. WHMCS doesnt try to send a mail althought someone request password reset or an invoice get created?? Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 29, 2018 WHMCS Support Manager Share Posted March 29, 2018 Hi @fburger, Please begin your troubleshooting by referring to this guide: http://help.whmcs.com/m/troubleshooting/l/678803-troubleshooting-email-sending-problems If you do not see any errors at the time of sending and the messages are logged in the Email Message Log, this means the emails left WHMCS and were accepted by your mail server. The next step would be to work with your mail server administrator, as this is an email delivery issue rather than a software matter. Link to comment Share on other sites More sharing options...
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