neaweb6 Posted March 16, 2018 Share Posted March 16, 2018 Hello, For some reason, my clients are being shown a blank screen with the text "HELLO 001" after they submit a payment. This also happened to me while generating a billable item for a client. I turned on error reporting, but it is not giving any feedback. Has anyone else experienced an issue like this? I am using the Stripe gateway. I even reinstalled WHMCS to try and remedy the issue. Please see the screenshot attached. It is showing up on the creditcard.php page. Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst II WHMCS Alex Posted March 17, 2018 WHMCS Technical Analyst II Share Posted March 17, 2018 Hello, Thank you for your post! I can’t say I have seen this before, given that you have reinstalled WHMCS, it would probably require one of our team to access your installation and/or review your system files to identify the cause. I would therefore advise opening up a ticket and submitting the relevant access credentials. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted March 17, 2018 Share Posted March 17, 2018 Hey @neaweb6, Is this happening for all or only specific gateways? Have you tried disabling the gateway where this issue occurs or using another? Link to comment Share on other sites More sharing options...
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