m.azzalin.doc Posted February 13, 2018 Share Posted February 13, 2018 I installed whmcs (with pro license) on a test server to try it and create a DNS registration system for our customer. We have setted paypal sandbox and every order placed in sandbox was completed but the invoice remain unpaid and the order incomplete. I see the Billing -> Gateway Log and in this page i find the IPN (Instant Payment Notification) messages with the data logs. Also on the paypal developer portal I see the genereted orders soo the gateway is run correctly but the invoice stay to unpaid status. I readed the WHMCS documentation but I don't understand why the order invoice is unpaid... I expected that with paypal gateway that the invoice is paid and the order auto setted to complete with Namecheap DNS registration. There is a specific configuration to set to get this result? Someone can help him? Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted February 18, 2018 Share Posted February 18, 2018 Hey @m.azzalin.doc , Are you still experiencing issues here? Link to comment Share on other sites More sharing options...
m.azzalin.doc Posted February 19, 2018 Author Share Posted February 19, 2018 Hi ChrisD, I am still searching for a solution... WHMCS is installed under WHM & CPANEL enviroment but I think this isn't the problem. When I pay an order from the frontend with paypal sandbox, and after this I go to administration under order I see the unpaied invoice. In the gateway log page I see the paypal order with the below data, under "pending" status. (I edited track data changed email with example data) mc_gross => 36.60 protection_eligibility => Ineligible address_status => confirmed payer_id => KSUU9VVEMVRRR tax => 0.00 address_street => asas payment_date => 00:42:10 Feb 16, 2018 PST payment_status => Pending charset => windows-1252 address_zip => 13900 first_name => Michele address_country_code => IT address_name => Cliente Prova Solo Hosting Cliente Prova Solo Hosting notify_version => 3.9 custom => 54 payer_status => verified address_country => Italy address_city => asas quantity => 1 verify_sign => A3WWWLByyyyyytv4KC0EBXktw3qA5n5ICbOphv7dX6l5555551Jte3. payer_email => example-sandbox@doctype.it txn_id => 63H455555V033333L payment_type => instant last_name => Sandbox address_state => BI receiver_email => software@example.it pending_reason => unilateral txn_type => web_accept item_name => Example Srl - Fattura #54 mc_currency => EUR item_number => residence_country => IT test_ipn => 1 transaction_subject => payment_gross => ipn_track_id => c4dddd7425aza On paypal portal I see the order correctly? Any suggestion? Link to comment Share on other sites More sharing options...
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