saisan Posted January 11, 2018 Share Posted January 11, 2018 hi i add my cpanel server to whmcs but cpanel server is connect but when i test connection in my servers have error : cPanel API Unreachable: Not Found The requested URL /json-api/create_user_session.php was not found on this server. and it create hosting but when i test connection have error and when my clients want with whmcs going to his cpanel hosting whmcs not conneting to my server Action Failed Unable to auto-login. Please contact support this error and another mistake when i want to create support deparment it types ops! page not exist please help what i do? Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst II WHMCS Alex Posted January 11, 2018 WHMCS Technical Analyst II Share Posted January 11, 2018 Hello, Thank you for your post. The Module Debug Log will assist you in identifying any issues here. Please use the following documentation to utilise the Module Debug Log - https://docs.whmcs.com/Troubleshooting_Module_Problems When the Module Debug Log is enabled and you reproduce the issue, I would be happy to advise further if you post the 'response' from the log in relation to the actions performed, into this thread. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted January 11, 2018 Share Posted January 11, 2018 Hi @saisan In addition to this, regarding your support department error showing the Oops! page please go to Setup > General Settings > Other > Display Errors & Log Errors, once done please go back to the Support Department and check for any errors that appear in detail Link to comment Share on other sites More sharing options...
saisan Posted January 12, 2018 Author Share Posted January 12, 2018 hi it say request : api.version=1&user=iS0RxIZlupcdm963jd33Mrh76llWUXN8oONJalQbXIVzS9xAtSFUgz6t2MQAK5IVjfJEMjlhtdocA0xcEDTWasCZDLmDeWlDUKVVt5HC5loFXcmxF29gfXHTIfz6qDCPjHAB2lSgGsR2v4T1YovU2QP6MWnGhwEAA1LMJSYERF3EHgtyjSedrjoYfTzkZzHHSeBCKWhMEkBRDQbGeFOAXchXbB8h5f0zaC3zeGC3d5OBLeAZIWhTwE5haJ6xaq8&service=whostmgrd and answer : <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>404 Not Found</title> </head><body> <h1>Not Found</h1> <p>The requested URL /json-api/create_user_session.php was not found on this server.</p> </body></html> Link to comment Share on other sites More sharing options...
saisan Posted January 12, 2018 Author Share Posted January 12, 2018 sry @WHMCS ChrisD i havent in my whmcs this page Display Errors & Log Errors Link to comment Share on other sites More sharing options...
Tutifruti Posted April 9, 2018 Share Posted April 9, 2018 could you help us, it also happens with the same mistake? I have version 7.4.2 and official Link to comment Share on other sites More sharing options...
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