JasonGerald Posted December 22, 2017 Share Posted December 22, 2017 (edited) When ever a client logs into WHCMS and they want to go to the cPanel they are logged out. Has anyone see this problem before? Is this a setup issue or a code issue? I created a video to show the type of problem below. If anyone know how to fix please email me at <removed by WHMCS.Community Moderators> Thank you so much for your time. https://s3.amazonaws.com/skyviewhosting/WHMCS+Clint+Acceess+Issue.mp4 Edited December 22, 2017 by WHMCS ChrisD Removed email - emails are not allowed on WHMCS.Community Link to comment Share on other sites More sharing options...
Administrators WHMCS John Posted December 27, 2017 Administrators Share Posted December 27, 2017 Hi @JasonGerald, Please ensure you are accessing the client area using the precise URL defined in the Setup > General Settings > WHMCS System URL field. Are you able to stay logged in with the "Remember Me" option ticked? If you are, this suggests a problem with PHP sessions on your server: http://help.whmcs.com/m/troubleshooting/l/678268-troubleshooting-login-problems Link to comment Share on other sites More sharing options...
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