JasonGerald Posted December 22, 2017 Share Posted December 22, 2017 (edited) When ever a client logs into WHCMS and they want to go to the cPanel they are logged out. Has anyone see this problem before? Is this a setup issue or a code issue? I created a video to show the type of problem below. If anyone know how to fix please email me at <removed by WHMCS.Community Moderators> Thank you so much for your time. https://s3.amazonaws.com/skyviewhosting/WHMCS+Clint+Acceess+Issue.mp4 Edited December 22, 2017 by WHMCS ChrisD Removed email - emails are not allowed on WHMCS.Community Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted December 27, 2017 WHMCS Support Manager Share Posted December 27, 2017 Hi @JasonGerald, Please ensure you are accessing the client area using the precise URL defined in the Setup > General Settings > WHMCS System URL field. Are you able to stay logged in with the "Remember Me" option ticked? If you are, this suggests a problem with PHP sessions on your server: http://help.whmcs.com/m/troubleshooting/l/678268-troubleshooting-login-problems Link to comment Share on other sites More sharing options...
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