WHMCS code structure

[SRM]

Hi Team,

Request you to provide us the WHMCS code structure as we are not been able to find correct order form. Please find the following issues that we are facing currently:

1) Customer data is not transferred to the admin portal after making online payment (payment method CCavenue), we have to feed the same manually.

2) URL: https://billing.bonanzahealthcare.com/cart.php?a=view

we have to make the customer put his family details also in this page (in respect to Family of 2, 4, & 6) and after that the customer will proceed to make the payment through payment gateway. if the customer does not put his or her family details the page will not proceed further. 

Please note that currently we are using Joomla version 3.7.3

Website Url : https://www.bonanzahealthcare.com/

[brian!]

Hi,

7 hours ago, SRM said:

1) Customer data is not transferred to the admin portal after making online payment (payment method CCavenue), we have to feed the same manually.

https://docs.whmcs.com/CCAvenue_API_v2

Quote

This module connects to CC Avenue's legacy system at https://www.ccavenue.com/shopzone/cc_details.jsp. CC Avenue have recently introduced a separate new system, the legacy module is not currently compatible with this new system.
If your account is on the new system, please use the v2 module above.

I can see from your website, that you are using WHMCS v7.4.1 - so perhaps you are still using the old module rather than the newly introduced v2 module ?

7 hours ago, SRM said:

2) we have to make the customer put his family details also in this page (in respect to Family of 2, 4, & 6) and after that the customer will proceed to make the payment through payment gateway. if the customer does not put his or her family details the page will not proceed further. 

one important thing to realise first is that although you are using the latest release of WHMCS, you are using VERY old templates - both of your theme and orderform templates are no longer supported or updated.

theme -> "default"... no longer included or updated since v6.0 (July 2015)... in fact, "default" got renamed to "five" and now even "five" is no longer included with WHMCS - only "Six".

orderform -> "comparison"... no longer included or updated since v6.1 (September 2015).

the only reason you have these templates available to you is because you have updated your WHMCS installation from an older version - if you were installing WHMCS today, you wouldn't be able to install these... therefore, you should ideally be using the "Six" theme with one of the newer orderform templates, rather than "default" and "comparison".

however, to answer your second question directly, you should just need to setup a Custom Field and tick the "Required" and "Show On Order Form" checkboxes - from your description of the issue, I think they may need to be Product Custom Fields.

Quote

Products you create can also have custom fields added to them which are then shown to the user during the order process. This allows you to collect further information specific to an individual product. These are set when configuring a product in Setup > Products/Services > Products/Services > Edit > Custom Fields tab.