dantewow Posted November 19, 2017 Share Posted November 19, 2017 First of all, hello and ty for WHMCS services. Let's get to my pain. For over 2 days, i am trying to connect my WHMCS to Plesk. ( whmcs is hosted on a diffrent server and Plesk other server dedicated with IP static , DNS etc ... ( all the requirements settings ) Each time i try to test the connection from WHMCS to Plesk, is not working, i am getting the same error ( : Error code: 0. Error message: Curl error: [7] Failed to connect to my domain port 8443: Connection refused. ) What i tried ? I tried to allow all the connection on server, i tried to open all the ports ( 8443 etc .many ports are opend ), i tried to set new rules from Plesk with ports number for connection, i also did this from windows server firewall, i even tried to disable all the firewalls on plesk and windows. The server is behind of a router ( for a better security for anti DDOS SQL injection FLOOD ..etc ) The router works with NAT enabled and i also enabled the ports on the router. The ip is STATIC. I have a domain name setter for server. I tried so many ways that i dont remember them all now and i got tired and i need help. I would appreciate if someone can help me with some new ideeas ? Regards, Dantewow. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted November 19, 2017 Share Posted November 19, 2017 Hey @dantewow Please enable the Module Debug Log under Utilites > Logs > Module Log and then reproduce the error, once done head back to the log and check the response to see if there are any more details on the error Link to comment Share on other sites More sharing options...
dantewow Posted November 20, 2017 Author Share Posted November 20, 2017 Hi ChrisD. This the error that i get on module log. <?xml version="1.0" encoding="UTF-8"?><packet version="1.0.0.0"><!-- Copyright 1999-2016. Parallels IP Holdings GmbH. --> <server> <get_protos/> </server> </packet> Link to comment Share on other sites More sharing options...
dantewow Posted November 20, 2017 Author Share Posted November 20, 2017 I also added some pics, to see what i have configured. ( where is deleted the adress , dont worry the addres is complete and also the ip ( they are not blanc as in the picure ). If i hit the login button from whmcs server ( whmcs pic 3 ) it will redirect me to the login page and it will login automatically. Link to comment Share on other sites More sharing options...
dantewow Posted November 20, 2017 Author Share Posted November 20, 2017 Could be this the problem ? DNS/network misconfiguration that produces network collisions ? I tested my DNS on server and works ( they are automatically set buy my ISP provider ) also my DNS is configured on roouter. Link to comment Share on other sites More sharing options...
dantewow Posted November 20, 2017 Author Share Posted November 20, 2017 PROBLEM SOLVED. The IP was not added on the white list where my whmcs its hosted. everything works now just fine. Thank you. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted November 21, 2017 Share Posted November 21, 2017 Glad to hear you got this sorted Link to comment Share on other sites More sharing options...
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