How can set the knowledgebase tag cloud compatible with utf8 characters?

[dani88]

Hello,

 

I'm using WHMCS 7.2.3. since i've updated my whmcs to 7.2.3 i've faced a lot of issues on knowledgebase pages! I'm using utf8 character in my articles and ofcourc their tags and categories.

Due to Friendly URL doesn't work with UTF8 characters, I had to change article's url from:

{routePath('knowledgebase-article-view', {$kbarticle.id}, {$kbarticle.urlfriendlytitle})}

to:

{if $seofriendlyurls}{$WEB_ROOT}/knowledgebase/{$kbarticle.id}/{$kbarticle.urlfriendlytitle}.html{else}knowledgebase.php?action=displayarticle&id={$kbarticle.id}{/if}

By this change i've could correct my knowledgebase articles URL as old format without any problem. but TagsCloud and some categories have still issue. when i click on the utf8 tags, whmcs forward me to a link such as the following url:

?rp=/knowledgebase/tag/D8AFDB8CD8AAD8A7D8A8DB8CD8B3

so article doesn't found on this tag.

also some categories has linked to some articles that doesn't any connection with that!!

Please note I didn't have any problem when i've used basic url in the whmcs 7.1. everythings were good but whmcs 7.2.3 has a lot of incompatibility in URLs.

 

Is there anybody help me to solve this important issue?

[brian!]

if you went back to...

{routePath('knowledgebase-article-view', {$kbarticle.id}, {$kbarticle.urlfriendlytitle})}

could you give an example of an article title, and what the urlfriendlytitle is for that article.

it's possible the tag cloud may be a lost cause for now (short of rewriting the sidebar!), but would be interesting to see if something could be done with the kb links.