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dani88

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  1. Hello, I'm using WHMCS 7.2.3. since i've updated my whmcs to 7.2.3 i've faced a lot of issues on knowledgebase pages! I'm using utf8 character in my articles and ofcourc their tags and categories. Due to Friendly URL doesn't work with UTF8 characters, I had to change article's url from: {routePath('knowledgebase-article-view', {$kbarticle.id}, {$kbarticle.urlfriendlytitle})} to: {if $seofriendlyurls}{$WEB_ROOT}/knowledgebase/{$kbarticle.id}/{$kbarticle.urlfriendlytitle}.html{else}knowledgebase.php?action=displayarticle&id={$kbarticle.id}{/if} By this change i've could correct my knowledgebase articles URL as old format without any problem. but TagsCloud and some categories have still issue. when i click on the utf8 tags, whmcs forward me to a link such as the following url: ?rp=/knowledgebase/tag/D8AFDB8CD8AAD8A7D8A8DB8CD8B3 so article doesn't found on this tag. also some categories has linked to some articles that doesn't any connection with that!! Please note I didn't have any problem when i've used basic url in the whmcs 7.1. everythings were good but whmcs 7.2.3 has a lot of incompatibility in URLs. Is there anybody help me to solve this important issue?
  2. Thanks to Brian and Andrew. I've tested the following hook that of course didn't effect: <?php add_hook('ClientAreaHeadOutput', 1, function($vars) { $template = $vars['template']; return <<<HTML <link href="../../templates/six/css/custom.css" rel="stylesheet" type="text/css" /> <script type="text/javascript"> jQuery('div[menuItemName="Support Knowledgebase Tag Cloud"]').find('i[class~="fa-chevron-up"]').click(); </script> HTML; }); May you please check and correct my code? Also I have one question more, my Tags are so important, what will be happen if i use Brian's code to remove Support Knowledgebase Tag Cloud sidebar? Does it effect to my SEO articles they're include tags? Would be great with your kind answer.
  3. Thanks to Brian and Andrew. I've tested the following hook that of course didn't effect: <?php add_hook('ClientAreaHeadOutput', 1, function($vars) { $template = $vars['template']; return <<<HTML <link href="../../templates/six/css/custom.css" rel="stylesheet" type="text/css" /> <script type="text/javascript"> jQuery('div[menuItemName="Support Knowledgebase Tag Cloud"]').find('i[class~="fa-chevron-up"]').click(); </script> HTML; }); May you please check and correct my code? Also I have one question more, my Tags are so important, what will be happen if i use Brian's code to remove Support Knowledgebase Tag Cloud sidebar? Does it effect to my SEO articles they're include tags? Would be great with your kind answer.
  4. I'm using WHMCS 7.2+ and would like to close the chevron of knowledge base tag sidebar as default instead of remove it. May you please a solution to do that? Thanks.
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