Hello,
I'm using WHMCS 7.2.3. since i've updated my whmcs to 7.2.3 i've faced a lot of issues on knowledgebase pages! I'm using utf8 character in my articles and ofcourc their tags and categories.
Due to Friendly URL doesn't work with UTF8 characters, I had to change article's url from:
{routePath('knowledgebase-article-view', {$kbarticle.id}, {$kbarticle.urlfriendlytitle})}
to:
{if $seofriendlyurls}{$WEB_ROOT}/knowledgebase/{$kbarticle.id}/{$kbarticle.urlfriendlytitle}.html{else}knowledgebase.php?action=displayarticle&id={$kbarticle.id}{/if}
By this change i've could correct my knowledgebase articles URL as old format without any problem. but TagsCloud and some categories have still issue. when i click on the utf8 tags, whmcs forward me to a link such as the following url:
?rp=/knowledgebase/tag/D8AFDB8CD8AAD8A7D8A8DB8CD8B3
so article doesn't found on this tag.
also some categories has linked to some articles that doesn't any connection with that!!
Please note I didn't have any problem when i've used basic url in the whmcs 7.1. everythings were good but whmcs 7.2.3 has a lot of incompatibility in URLs.
Is there anybody help me to solve this important issue?