HSc Posted September 9, 2017 Share Posted September 9, 2017 One, just one, of our customer domains is not properly saving zone entries at Enom or on our page. Apparently all zones were wiped out a couple of days ago and now any attempt at saving new entries fail. This problem appears isolated with this single domain, only. DNS Management is enabled. Nameservers properly point to Enom's service. Any ideas? We are running WHMCS v 7.1.2 Thanks, HSc 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted September 9, 2017 Share Posted September 9, 2017 Do you have any errors in the Module Log when you try and make changes? 0 Quote Link to comment Share on other sites More sharing options...
HSc Posted September 10, 2017 Author Share Posted September 10, 2017 Do you have any errors in the Module Log when you try and make changes? Hi, Thanks for replying. I enabled Debug Logging but how can you determine what is an error and what is normal? Or is the fact that there are debug results mean an error? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted September 10, 2017 Share Posted September 10, 2017 Generally the log makes it clear that theres an error, reviewing the contents of the response check for anything that reads error 0 Quote Link to comment Share on other sites More sharing options...
HSc Posted September 10, 2017 Author Share Posted September 10, 2017 Generally the log makes it clear that theres an error, reviewing the contents of the response check for anything that reads error Thanks again. I've opened a support ticket as this issue appears wider than first thought. 0 Quote Link to comment Share on other sites More sharing options...
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