Category slow load due to too much configuration option linked with services

[itvietnam]

Hello,

 

We are facing with category (GID) loading due to too much configuration options linked with product/services.

 

As they admit this is their bug and open Case #CORE-10554 and have no ETA for this fix.

 

So i open this thread to discuss how you deal with this trouble?

 

Option 1: remove all configuration? this same with can not cross sell other services/addon.

Option 2: find new billing system and migrate to them such as Blesta or Hostbill?

 

Any alternative way without remove configuration option?

[brian!]

We are facing with category (GID) loading due to too much configuration options linked with product/services.

i'm not sure at which stage this is occurring.

 

on the opening page of the cart, there are no configurable options loaded... they only get loaded when you get to the product configuration page - so are you saying you have products with so many configurable options that's it's slowing down the loading of the categories sidebar - or are you using a custom bought theme and not Six ??

 

As they admit this is their bug and open Case #CORE-10554 and have no ETA for this fix.

going by that core number, it might have been opened a year ago... I suspect you might not see a fix until WHMCS v8 next year as it might be more than a little tweak and closer to a redesign.

 

So i open this thread to discuss how you deal with this trouble?

Option 1: remove all configuration? this same with can not cross sell other services/addon.

Option 2: find new billing system and migrate to them such as Blesta or Hostbill?

Any alternative way without remove configuration option?

it would be interesting to see screenshots/links/video of this occurring... i'm not suggesting that it's not occurring, i'm just curious to see what you're seeing.

 

I think i've previously discussed in another thread that other config options are faster than sliders - i've seen horrendously slow configuration page refreshes improved with the removal of the sliders and alternate options used... but I can't say whether that's causing your issues.

[itvietnam]

Hi Brian,

 

I'm using default themes Six and Orderforms Universal slider.

 

We have more than 24 category product: most of them loading very fast but some loading slower.

 

For instances:

 

Fast link:

https://members.vhost.vn/cart.php?gid=1

https://members.vhost.vn/cart.php?gid=6

 

Slow link: https://members.vhost.vn/cart.php?gid=3

 

Slowest link: https://members.vhost.vn/cart.php?gid=32

 

This GID 32 have 16 product/services. This page load take 4 minutes to show on browser. As a discussion via ticket i have disable 8 product and loading time reduce to 2.92 minutes.

 

Next, i go into admin and hide some configuration (for cross sell services), just left required config option for these product then page load down to 39.78 second.

 

This is already proven loading due to WHMCS core. Are you face the same issue with us?

 

Note: if you do not have any configuration then page load will be faster.