iddle37 Posted August 10, 2017 Share Posted August 10, 2017 (edited) The default language of the site is "Polish" After registering a user, his default language is not "Polish" only the "Default" His emails are sent in "English" Only after manually changing the language from "Default" to "Polish" in the user profile, emails will be sent in "Polish". I noticed that the "language" field in the "tblclients" table is empty, only after manually changing the language in the user profile from "Default" to "Polish" is set to "polish". Edited August 10, 2017 by iddle37 0 Quote Link to comment Share on other sites More sharing options...
7webcreator Posted October 1, 2017 Share Posted October 1, 2017 I have also the same issue. It used to work and suddenly stopped. Do you mean changing the language field at the database level? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 3, 2017 WHMCS Support Manager Share Posted October 3, 2017 Hi, What is your default language setting in Setup > General Settings > Localisation tab ? What language do you have entered under the "Default Version" heading when yo email the email template under Setup > Email Templates please? 0 Quote Link to comment Share on other sites More sharing options...
7webcreator Posted October 4, 2017 Share Posted October 4, 2017 Hi John, Thank you for your reply. The default language in localisation tab is French and the same for the email templates and all the section are translated. Please see screenshots attached. I hope it helps. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 6, 2017 WHMCS Support Manager Share Posted October 6, 2017 Hi, Because your default language setting is "French", the French translation should be entered into the "Default Version" field, rather than the "French Version" field. Once the email contents has been copied to the Default Version field, you can disbale French as an additional translation. It's not required because French is the system default language. 0 Quote Link to comment Share on other sites More sharing options...
7webcreator Posted October 7, 2017 Share Posted October 7, 2017 Thank you very much. The issue is solved. 0 Quote Link to comment Share on other sites More sharing options...
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