Getting domain available and unavailable at the same time

[markc]

Hi, I thought I may have fixed this issue by re-setting up a registrar and domain pricing a couple of times and only using the Standard Whois option but I am still getting both red domain unavailable and green available notices after selecting a domain. Can anyone suggest how I can fix this so I only get the correct available or unavailable response from the standard whois selection?

 

Also, the suggestions spinner just keeps spinning, but sometimes it has worked. Any clues for that?

 

[brian!]

what you're seeing shouldn't occur, so two questions...

 

1. are the standard_cart orderform templates modified in any way? e.g template edits, hooks etc... are you using a custom main theme (e.g not a clean version of Six?

2. how many alternate suggestion TLDs do you have? if it's more than 10-15 TLDs with standard whois, then you may be preforming too many lookups.

[markc]

Sorry about the double attachments. I thought I removed the large one before uploading a resized smaller one but the first large one is still there, obviously. I couldn't find anyway to edit the post after posting either.

 

1. I have just done a fresh reinstall and using the standard_cart. The only thing I did, so far, is copy templates/six to another name and now using that theme. I noticed just now I had not edited the theme.yaml file so not sure if that had anything to do with it.

 

2. Checking now... just six of them until I understand how things are meant to work. The registrar is SynergyWholesale (updated Ventura module I think).

 

Appreciate any suggestion you might have.

[brian!]

which WHMCS version is this?