ouldfella Posted June 5, 2017 Share Posted June 5, 2017 hi i modified Global Email Header Content, Global Email CSS Styling in general settings/mail but in mail box i didn't find the change. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted June 5, 2017 Share Posted June 5, 2017 how did you test it? by re-sending an existing message or resending a new one? re-sending an existing message, would just resend the old email... you'd either have to send a completely new message, or as another example, send an invoice email again. 0 Quote Link to comment Share on other sites More sharing options...
ouldfella Posted June 6, 2017 Author Share Posted June 6, 2017 I deleted all files in template_c, and i cleaned cache template in admin/systemcleanup.php then when i modified it i test by resending a new one. then i deleted Global Email Header Content field. but in the messge when inspect it with firebug i didnt find the changes. there is another place within whmcs take the model. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted June 6, 2017 Share Posted June 6, 2017 I assume that you're trying to send a client email and not an admin email. admin emails are hard-coded to use a specific design and wouldn't necessarily use the above settings. 0 Quote Link to comment Share on other sites More sharing options...
ouldfella Posted June 6, 2017 Author Share Posted June 6, 2017 (edited) hi, thanks for your message yes the message New Order Notification must be receved by the client, so the message is sent to the client email that command the invoice. i subscribed with new email the New Order Notification didn't sent to the client, only for the admin so there is no issue to modify the template sent to admin ? Edited June 6, 2017 by ouldfella 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted June 6, 2017 Share Posted June 6, 2017 do you mean Order Confirmation or New Order Notification ? if New Order Notification, then that's an email sent to admins - and so wouldn't use these settings (e.g it will have the WHMCS logo in its footer)... if Order Confirmation, then that's an email sent to clients and so should be using your new mail settings. 0 Quote Link to comment Share on other sites More sharing options...
ouldfella Posted June 6, 2017 Author Share Posted June 6, 2017 hi, i mean New Order Notification i found whre i can modify the body content : admin/configemailtemplates.php but the header and footer i didn't find it 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted June 6, 2017 Share Posted June 6, 2017 i mean New Order Notification then that's an email sent to admins and its general design can't be changed... though the content can be altered in the individual email template. 0 Quote Link to comment Share on other sites More sharing options...
ouldfella Posted June 6, 2017 Author Share Posted June 6, 2017 thank you very much for you help 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted June 6, 2017 Share Posted June 6, 2017 the hard-coded template was added a year ago - with no warning and I doubt anyone outside WHMCS wanting it... https://forum.whmcs.com/showthread.php?113283-Removal-of-logo 0 Quote Link to comment Share on other sites More sharing options...
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