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WHOIS Lookup Error for .store and .design


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Hi there,

 

I noticed in my activity log that there are messages like this:

WHOIS Lookup Error for 'blablabla.store': error detail unknown

 

While .design is contained in the dist.whois.json, I added .store myself in whois.json

[
   {
       "extensions": ".shop",
       "uri": "socket://whois.nic.shop",
       "available": "DOMAIN NOT FOUND"
   },
{
       "extensions": ".store",
       "uri": "socket://whois.centralnic.com",
       "available": "DOMAIN NOT FOUND"
   }
]

 

Which looks correct to me.

Either way, the "error detail unknown" is not very helpful... what could be wrong?

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.store is correct and working...

 

FM1o1cY.png

 

.shop should be...

    {
"extensions": ".shop",
"uri": "socket://whois.nic.shop",
"available": "queried object does not exist"
   },

with regards to the error, that usually means that your server IP has been marked by CentralNic as an untrusted source (usually for making too many whois searches through their whois server) - if you contact CentralNic support, they should be able to reset that for you.

 

https://forum.whmcs.com/showthread.php?86494-New-gTLDs-Whois-Server&p=518326#post518326

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Thanks.

Found out that whois.nic.store also works.

 

[
   {
       "extensions": ".shop",
       "uri": "socket://whois.nic.shop",
       "available": "queried object does not exist"
   },
{
       "extensions": ".store",
       "uri": "socket://whois.nic.store",
       "available": "DOMAIN NOT FOUND"
   }
]

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Somehow centralnic is reeeally slow in replying, often resulting in timeout errors in WHMCS.

 

WHOIS Lookup Error for 'foo.store': Error: 110 - Connection timed out

 

I can do a whois in the server shell, it takes over 20 seconds until a reply comes in...

So I guess I will contact CentralNic support anyway, maybe they throttle my IP or something...

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it's happened to us a few times - CentralNic don't really want you using whois to check domain availability, but with WHMCS there isn't an alternative - unless you have a lookup provider that offer these TLDs.

 

"Connection Timed Out" is a sure-fire certainly that the IP is being blocked.

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