floatingworld Posted November 22, 2007 Share Posted November 22, 2007 I am confused as to how we can set up WHMCS to allow customers to register accounts with .ca domain names. PlanetDomain is telling me that new customers signing up for a .ca domain name will need to wait 2 days to get authorized by CIRA. This seems to break the sign up process, as they can't register the name.. Is there any way to have WHMCS register .ca names in an easier way? Has anyone found a work around? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted November 22, 2007 WHMCS CEO Share Posted November 22, 2007 As you have said, it's PlanetDomain imposing this restriction, so as I already answered you in your support ticket, it's out of the control of WHMCS. If they are telling you it takes 2 days for authorisation from the CA domain names registry then that is unfortunately what it's going to take. Matt 0 Quote Link to comment Share on other sites More sharing options...
floatingworld Posted November 22, 2007 Author Share Posted November 22, 2007 I am envisioning hearing from someone who is offering .ca domain names with WHMCS. Can WHMCS function properly if the user has to wait 2 days for confirmation? It seems to be breaking sign up process. Is there another WHMCS friendly registrar that does not require the 2 days wait? If there actually is two days of manual processing imposed by CIRA, how can I make this work with WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
jissh Posted November 23, 2007 Share Posted November 23, 2007 We use Enom as our registrar for .ca domains. Also it's not just CIRA thats the problem. The client must act on the email that CIRA sends to them in a timely fashion for all to go smoothly. 0 Quote Link to comment Share on other sites More sharing options...
floatingworld Posted November 23, 2007 Author Share Posted November 23, 2007 Thanks you for your response! I have another question. How did you integrate Enom into WHMCs so it could still properly process the account, even though approval was waiting for the domain name? 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted November 23, 2007 Share Posted November 23, 2007 I am envisioning hearing from someone who is offering .ca domain names with WHMCS. Can WHMCS function properly if the user has to wait 2 days for confirmation WHMCS doesnt care if you have to visit Canada and fill in the forms manually yourself, it works just fine with the delay(s). With many of the domain extensions there are rules/policies and procedures you have to follow, which will involve you in some *manual* work to keep the offline and online systems in synchronisation/ 0 Quote Link to comment Share on other sites More sharing options...
floatingworld Posted November 23, 2007 Author Share Posted November 23, 2007 Thanks for this. Out of curiousity what is involved registering .ca names through enom? About manual confirmation of registrants domains.. Thant can be set up in WHMCS, correct? In other words. They can pay for an account with temporary URL while they wait for their .ca name to be registered, correct? How do I enable this? 0 Quote Link to comment Share on other sites More sharing options...
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