MSRebel54 Posted May 20, 2017 Share Posted May 20, 2017 Hi all, Looks like I have had an easier upgrade to 7.2.1 than some, but since the upgrade I no longer get the FTP database backups sent and the system activity log contains the following error: Cron Job: ERROR : Unable to unlock tables: HY000 2030 This command is not supported in the prepared statement protocol yet This is happening since upgrading to 7.2.1 - Does anyone have any suggesions as to what I might try to get this working again? (I have no clue what the error message means). Thanks MSR 0 Quote Link to comment Share on other sites More sharing options...
Binary Posted May 23, 2017 Share Posted May 23, 2017 I have the same problem, i just made a support ticket for it and am waiting for the reply 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 23, 2017 Share Posted May 23, 2017 they've just released a hotfix that might help... https://forum.whmcs.com/showthread.php?129382-CORE-11305-Unable-to-unlock-tables-Error-During-Database-Backup-Generation-on-PHP7 0 Quote Link to comment Share on other sites More sharing options...
MSRebel54 Posted May 23, 2017 Author Share Posted May 23, 2017 Thank you brian! - This appears to be what I need. It describes the problem exactly. I'll give it a go! 0 Quote Link to comment Share on other sites More sharing options...
MSRebel54 Posted May 24, 2017 Author Share Posted May 24, 2017 they've just released a hotfix that might help... https://forum.whmcs.com/showthread.php?129382-CORE-11305-Unable-to-unlock-tables-Error-During-Database-Backup-Generation-on-PHP7 The patch worked for me. No error in the log and I'm getting db backups via FTP again. Thanks again. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.