Can't access Client area after 7.2 Upgrade using internal update system

[ADz83]

[EDIT] Seems to be a language update issue. The langupdate.php can't find/access the english.php file (Although it is there). I have renamed the langupdate.php and am now able to access the Client area. However how/do I need to still update languages since update? Is 7.2 buggy or some issue with my install?

 

 

I'm getting the following page when trying to access the client area..

 

"Oops!

Something went wrong and we couldn't process your request."

 

I've overwritten the files manually in case any were corrupt during upgrade etc but it's not resolved anything. I don't want to revert back to old files/database backup as I have had various payments come in since then.

 

I'm also getting the following when I enable the error display option..

 

exception 'Whoops\Exception\ErrorException' with message 'file(english.php): failed to open stream: No such file or directory' in /home/**********/public_html/clients/lang/langupdate.php:11

Stack trace:

#0 [internal function]: Whoops\Run->handleError(2, 'file(english.ph...', '/home/**********/publ...', 11, Array)

#1 /home/**********/public_html/clients/lang/langupdate.php(11): file('english.php')

#2 /home/**********/public_html/clients/vendor/whmcs/whmcs-foundation/lib/Language/Loader/WhmcsLoader.php(0): unknown()

#3 /home/**********/public_html/clients/vendor/symfony/translation/Translator.php(416): WHMCS\Language\Loader\WhmcsLoader->load('/home/**********/publ...', 'langupdate', 'messages')

#4 /home/**********/public_html/clients/vendor/symfony/translation/Translator.php(427): Symfony\Component\Translation\Translator->doLoadCatalogue('langupdate')

#5 /home/**********/public_html/clients/vendor/symfony/translation/Translator.php(312): Symfony\Component\Translation\Translator->loadFallbackCatalogues('override_langup...')

#6 /home/**********/public_html/clients/vendor/symfony/translation/Translator.php(292): Symfony\Component\Translation\Translator->initializeCatalogue('override_langup...')

#7 /home/**********/public_html/clients/vendor/symfony/translation/Translator.php(248): Symfony\Component\Translation\Translator->loadCatalogue('override_langup...')

#8 /home/**********/public_html/clients/vendor/symfony/translation/Translator.php(209): Symfony\Component\Translation\Translator->getCatalogue(NULL)

#9 /home/**********/public_html/clients/vendor/whmcs/whmcs-foundation/lib/Language/AbstractLanguage.php(0): Symfony\Component\Translation\Translator->trans()

#10 /home/**********/public_html/clients/vendor/whmcs/whmcs-foundation/lib/Language/AbstractLanguage.php(0): WHMCS\Language\AbstractLanguage->getLanguageLocale()

#11 /home/**********/public_html/clients/vendor/illuminate/support/Facades/Facade.php(215): WHMCS\Language\AbstractLanguage::getLocales()

#12 /home/**********/public_html/clients/vendor/whmcs/whmcs-foundation/lib/ClientArea.php(0): Illuminate\Support\Facades\Facade::__callStatic('getLocales', Array)

#13 /home/**********/public_html/clients/vendor/whmcs/whmcs-foundation/lib/ClientArea.php(0): WHMCS\ClientArea->outputWithoutExit()

#14 /home/**********/public_html/clients/vendor/whmcs/whmcs-foundation/lib/Http/Message/AbstractViewableResponse.php(0): WHMCS\ClientArea->getOutputContent()

#15 /home/**********/public_html/clients/vendor/middlewares/utils/src/CallableHandler.php(39): WHMCS\Http\Message\AbstractViewableResponse->getBody()

#16 /home/**********/public_html/clients/vendor/middlewares/fast-route/src/FastRoute.php(96): Middlewares\Utils\CallableHandler::execute(Array, Array)

#17 /home/**********/public_html/clients/vendor/whmcs/whmcs-foundation/lib/Route/RouteServiceProvider.php(0): Middlewares\FastRoute->process()

#18 [internal function]: WHMCS\Route\RouteServiceProvider->WHMCS\Route\{closure}(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))

#19 /home/**********/public_html/clients/vendor/middlewares/utils/src/CallableHandler.php(26): call_user_func_array(Object(Closure), Array)

#20 /home/**********/public_html/clients/vendor/middlewares/utils/src/CallableMiddleware.php(37): Middlewares\Utils\CallableHandler::execute(Object(Closure), Array)

#21 /home/**********/public_html/clients/vendor/middlewares/utils/src/Dispatcher.php(76): Middlewares\Utils\CallableMiddleware->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))

#22 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))

#23 /home/**********/public_html/clients/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))

#24 /home/**********/public_html/clients/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutableAdminRequestUri.php(0): Middlewares\Utils\Delegate->process()

#25 /home/**********/public_html/clients/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutableAdminRequestUri->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))

#26 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))

#27 /home/**********/public_html/clients/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))

#28 /home/**********/public_html/clients/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutableClientModuleRequest.php(0): Middlewares\Utils\Delegate->process()

#29 /home/**********/public_html/clients/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutableClientModuleRequest->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))

#30 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))

#31 /home/**********/public_html/clients/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))

#32 /home/**********/public_html/clients/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutableRequestUri.php(0): Middlewares\Utils\Delegate->process()

#33 /home/**********/public_html/clients/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutableRequestUri->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))

#34 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))

#35 /home/**********/public_html/clients/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))

#36 /home/**********/public_html/clients/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/RoutableRequestQueryUri.php(0): Middlewares\Utils\Delegate->process()

#37 /home/**********/public_html/clients/vendor/middlewares/utils/src/Dispatcher.php(76): WHMCS\Route\Middleware\RoutableRequestQueryUri->process(Object(WHMCS\Http\Message\ServerRequest), Object(Middlewares\Utils\Delegate))

#38 [internal function]: Middlewares\Utils\Dispatcher->Middlewares\Utils\{closure}(Object(WHMCS\Http\Message\ServerRequest))

#39 /home/**********/public_html/clients/vendor/middlewares/utils/src/Delegate.php(31): call_user_func(Object(Closure), Object(WHMCS\Http\Message\ServerRequest))

#40 /home/**********/public_html/clients/vendor/middlewares/utils/src/Dispatcher.php(56): Middlewares\Utils\Delegate->process(Object(WHMCS\Http\Message\ServerRequest))

#41 /home/**********/public_html/clients/index.php(0): Middlewares\Utils\Dispatcher->dispatch()

#42 {main}

Edited May 18, 2017 by ADz83

[brian!]

I suspect an error with your install/upgrade...

 

if it were me, i'd just log into the whmcs.com site and download the latest full version and update the languages manually.

[javierrebele]

I have the same problem and uploading the languages did not solve the problem

 

#SOR-913935 - error client area after update to 7.2