Daily System Cron did not execute within that hour as expected.

[tsupan]

Hi All,

 

I received the below notification and found out the my daily backups has not been running for few days.

 

Can anyone advise what does the message below means and what must i do?

 

Is it becuase i did a change in my default time zone in the config.php ?

 

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Your WHMCS is configured to perform the Daily System Cron during the hour of 5 am. However, the Daily System Cron did not execute within that hour as expected.

 

This may be due to the scheduled time specified in your web hosting control panel's cron entry. Please ensure your web hosting control panel executes the WHMCS System Cron (cron.php) at least once during the hour of 5 am.

 

If you have confirmed that setting, and you continue to receive this message, then please refer to the WHMCS Cron documentation to ensure you have itemized the appropriate command and any additional options.

[WHMCS ChrisD]

Hi tsupan,

 

Thanks for getting in touch.

 

Have a look at your Activity Log at the time the daily cron runs and see where it is jamming

 

Are you running your cron every 5 minutes?

[tsupan]

I have set the cron job in cpanel to run every 5 mins and it is now working.

 

Thanks