messir Posted May 8, 2017 Share Posted May 8, 2017 I reseller domains and also selling hosting from own dedicated. One customer bought hosting and register domain. After couple month he change hosting to another company but domain still in my company. How correct cancel his hosting with delete all files but still keep and working domain and DNS in my billing. Thanks 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted May 8, 2017 Share Posted May 8, 2017 Hey Messir, Thanks for getting in touch, will your client be changing the NameServers to point to another server? If so terminate the hosting account which will leave the domain registration and they can change the nameservers 0 Quote Link to comment Share on other sites More sharing options...
messir Posted May 15, 2017 Author Share Posted May 15, 2017 Are it will clean all files from HDD? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted May 15, 2017 Share Posted May 15, 2017 Hi Messir, You would need to terminate the VPS Product in your admin area to clean those files out, apologies I missed that part of the question. 0 Quote Link to comment Share on other sites More sharing options...
messir Posted May 15, 2017 Author Share Posted May 15, 2017 Its not vds, its shared hosting account. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted May 15, 2017 Share Posted May 15, 2017 Hi Mesir, Same process, terminating the hosting account deletes it from your server HDD 0 Quote Link to comment Share on other sites More sharing options...
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