Jump to content

Error 500 after accepting quote


jhoedram

Recommended Posts

I am new to WHMCS and my client sees the quote, accepts, loads the popup, accepts the terms and conditions and redirects you to a page that does not exist. Why this error?

2017-05-07_12-31-25.jpg

 

I hope you can help me with it, I thank you in advance.

 

regards

Link to comment
Share on other sites

Please go to Setup > General Settings > Other and enable Display Errors. Then open you page that gives that error.

 

Hi, thank´s for you answer. The message error it´s the next:

 

Fatal error: Call to undefined method WHMCS\Smarty::getClientAreaTplName() in /home/miweb/clientes.miweb.com/viewquote.php on line 0

Link to comment
Share on other sites

Hi, thank´s for you answer. The message error it´s the next:

 

Fatal error: Call to undefined method WHMCS\Smarty::getClientAreaTplName() in /home/miweb/clientes.miweb.com/viewquote.php on line 0

 

Which version are WHMCS running? It may be worth re-uploading the latest WHMCS files (without the install directory) assuming you're using the latest version of WHMCS.

 

If that fails it would be worth contacting WHMCS directly as the error points to the WHMCS viewquote.php file.

 

Thanks,

Jack

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated