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Module Create Failed - Error: Product attribute Package Name "_" not found on server


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I'm getting an error:

 

Module Create Failed - Service ID: 126 - Error: Product attribute Package Name "jackrabb_Basic" not found on server

 

This package is inside WHM and has worked consistently for the last 2 years but today it's not working when a new client tried to sign up.

 

How can I fix this? It's urgent, I've got WHMCS through A2 hosting and I don't want to wait for them although I've already submitted a ticket there.

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