graisbeck Posted April 20, 2017 Share Posted April 20, 2017 Currently, anyone who visits my site can submit a support ticket. Is it possible to change it so a user has to be logged in before being able to submit a ticket? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 21, 2017 Share Posted April 21, 2017 http://docs.whmcs.com/Support_Departments The Clients Only option defines if it's a clients only department thereby requiring a login to submit there - for example Sales would be a public department while Support might be set to clients only. 0 Quote Link to comment Share on other sites More sharing options...
graisbeck Posted April 21, 2017 Author Share Posted April 21, 2017 Thanks brian! for clarifying that issue I had. I've now added two support departments; "Technical Support" and "Billing Support" both of which are only available to clients who have logged in. I also have a contact form which can be used by anyone, logged in or not. 0 Quote Link to comment Share on other sites More sharing options...
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