VISL Posted November 13, 2007 Share Posted November 13, 2007 Hi guys, Is there a tutorial as to how to use the password hash in whmcs and CPanel/WHM? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted November 13, 2007 WHMCS CEO Share Posted November 13, 2007 There's no guide, but you simply copy the access hash from WHM into the Access Hash field in Config > Manage Servers for your cPanel server in WHMCS. Matt 0 Quote Link to comment Share on other sites More sharing options...
VISL Posted November 13, 2007 Author Share Posted November 13, 2007 Tried the remote access key, is the correct one?? It tells me login failed in whmcs if I try using it, trying to switch to the hash as our whmcs and whm has been hacked today. 0 Quote Link to comment Share on other sites More sharing options...
lainard Posted November 13, 2007 Share Posted November 13, 2007 hacked? how? 0 Quote Link to comment Share on other sites More sharing options...
VISL Posted November 13, 2007 Author Share Posted November 13, 2007 I had a previous support ticket from a hacker as well as the one below, I checked the server, updated mod_security etc then today wierd things kept happening. We are still investigating what has happened. They are after cash to close the hole, we are trying to track down how they got in, ALL passwords have been altered. Unfortunately they cleared their tracks, even in whmcs I got a support ticket earlier today from the hacker as below: Hi I think I already told you that, there is a big security problem in your server. But you closed my ticket without replying me. I already sent you a screenshot of your WHM root area. I don't know why you neglected my that ticket. I also sent you another on after 2 days. You again neglected that. I hacked your server with the help of that security hole. And you see, how did I change your paypal payment address to some one else address! I entered into your whm as root. And also I decrypted your whmcs password. and entered into whmcs too! As far as I know, no one in this world has found such security hole, And I am offering you to fix it for $60 onetime. See, I got your server root password before 2 or 3 days, But I did not do anything bad with your server. Do not neglect this ticket and reply me. If I did not get any reply within 24hrs then ) For the second proof, I added my email id in your WHM->Basic cPanel/WHM Setup Check and confirm it. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted November 13, 2007 WHMCS CEO Share Posted November 13, 2007 Sorry to hear your server was hacked! But yes, when using the access hash instead of password, you won't be able to auto login from the WHM button in WHMCS, but the account functions will work. Matt 0 Quote Link to comment Share on other sites More sharing options...
VISL Posted November 13, 2007 Author Share Posted November 13, 2007 I was trying to use the suspend/unsuspend buttons 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted November 13, 2007 WHMCS CEO Share Posted November 13, 2007 You aren't removing your username right? You must have the username and access hash entered in the server config. Matt 0 Quote Link to comment Share on other sites More sharing options...
VISL Posted November 13, 2007 Author Share Posted November 13, 2007 Will check again now. 0 Quote Link to comment Share on other sites More sharing options...
VISL Posted November 13, 2007 Author Share Posted November 13, 2007 Nope, still does it even with username still in and the Remote access hash 0 Quote Link to comment Share on other sites More sharing options...
bear Posted November 13, 2007 Share Posted November 13, 2007 Are you using the access key that you create when logged in as the username you're entering in WHMCS? If logged in as root and creating a "hash", then logging in as a reseller from WHMCS, that probably won't work. 0 Quote Link to comment Share on other sites More sharing options...
VISL Posted November 13, 2007 Author Share Posted November 13, 2007 ahhh gotcha, will give it a go Hate trying new things lol 0 Quote Link to comment Share on other sites More sharing options...
VISL Posted November 13, 2007 Author Share Posted November 13, 2007 Cheers, now sorted 0 Quote Link to comment Share on other sites More sharing options...
RSprinkel Posted December 16, 2007 Share Posted December 16, 2007 Are you using the access key that you create when logged in as the username you're entering in WHMCS? If logged in as root and creating a "hash", then logging in as a reseller from WHMCS, that probably won't work. Bear could you please explain this in alitte more detail, my brain isn't functioning after working on 3 of these sites since yesterday non stop and I am having problems getting the one to automate the setup and I keep getting the Login Failed error. I am a reseller of a hosting company and I went into my WHM and copied the Remote Access Key from my Hosting Plan and entered it into the Config/Server Manager with my username and have tried multiple times getting this to work. And once I get one of these done then I have 2 more to follow, LOL. Thanks Much in advance. Ron S. 0 Quote Link to comment Share on other sites More sharing options...
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