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Domain not registering - In test mode by mistake


sidewalk

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So, i am trying to test out my installation in live mode.

I registered a new domain, STripe took the payment, however at my domain provider it did not register there.

I am using Stargate / UK2

 

I go to set up / domain registrars and notice that i had it set to test mode, so i guess that's why it didn't go through.

 

So my question, how best to add this domain to Stargate and make WHMCS recognize it as well?

 

When I look at that order in WHMCS the Domain Registrar drop down says None, instead of Stargate.

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  • WHMCS Support Manager

Hi,

Please ensure you have selected Stargate from the "Auto Registration" dropdowns on the Setup > Products/Services > Domain Pricing page. More information: http://help.whmcs.com/m/troubleshooting/l/679725-troubleshooting-domain-provisioning-problems

 

You can manually register the domain by navigating the the client's Domains tab and clicking the "Register" Module Command button.

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