Issue Saving Setup -> General Settings

[chalee]

Hello everyone,

 

Have been seeing some strange behavior in my WHMCS install. Normally when a release is made available I do an in-place upgrade and after the last one I did I noticed invoices were not being sent out. I manually tried to send them and got the following error

 

TCPDF ERROR: [image] Unable to get the size of the image:

 

I also noticed that when I went into the Setup -> General Settings , after making a change and clicking the Save button it would send me to domains homepage and the settings were not saved.

 

I thought it would be best to start with a clean slate so I deleted my installation and installed a fresh copy of the 7.0.1 install (connected back to my original DB). I can now send invoices and no longer get the TCPDF error. I still cannot modify the General Settings and save them - this is for any of the TABS within the General Settings.

 

I have checked that there are no .htaccess files, all the permissions are set as recommended in the documentation. I can modify other area's within Setup such as "Automation Settings" and successfully save the changes.

 

Could someone please offer some guidance as to why this may be occurring ?

 

Cheer,

 

Lee.

Edited December 15, 2016 by chalee

[WHMCS John]

Hi,

This is typically caused by a problem with the image itself. Please try re-saving the logo.png file using a program such as Photoshop or Gimp. Then upload it back to /assets/img/ directory, overwriting the existing file.