Jump to content

Plesk 12.x Module Error


Vs Nu

Recommended Posts

Hello,

When i try to setup an plesk account it gives the below error

 

Unable to create account on Panel side. Please check your account settings and try again. If this problem remains unresolved, contact your Panel administrator.

 

I have check plesk knowledgebase they mentioned SSO and Customer Billing should be uninstalled.I have checked and both are uninstall

 

How to fix this ?

Link to comment
Share on other sites

  • 2 weeks later...
  • WHMCS Support Manager

Hi,

In order to see the commands being sent/received between WHMCS and the module, the Utilities > Logs > Module debug Log tool can be used

Please enable it, reproduce the problem, disable it again and then copy the data into this ticket reply for us to review.

 

More detailed instructions are published at http://docs.whmcs.com/Troubleshooting_Module_Problems

 

N.B. Take care to remove any sensitive data before posting it publicly here.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated