DeanClinton Posted November 12, 2007 Share Posted November 12, 2007 Ok, I'm having issues. When a user signs up, they go through all the process and get to confirming the order. When they get to the next stage, it enters it into the DB and displays this error: FPDF error: Could not include font metric file 0 Quote Link to comment Share on other sites More sharing options...
lostinspace Posted November 12, 2007 Share Posted November 12, 2007 Um, wow. Confirmed. On latest version here. 0 Quote Link to comment Share on other sites More sharing options...
lostinspace Posted November 12, 2007 Share Posted November 12, 2007 We just submitted a ticket on this one. You might want to do the same. 0 Quote Link to comment Share on other sites More sharing options...
DeanClinton Posted November 13, 2007 Author Share Posted November 13, 2007 Let me know the outcome of your ticket - it could be a bug that is fixed in a new release ... 3.4.2? 0 Quote Link to comment Share on other sites More sharing options...
arhost Posted November 13, 2007 Share Posted November 13, 2007 On what step does this error occur? Thanks. 0 Quote Link to comment Share on other sites More sharing options...
lostinspace Posted November 13, 2007 Share Posted November 13, 2007 3.4.2? Is that on the horizon? Jus a little more info upon further investigation: This error prevents customers from being redirected to their invoice at the time of order. It also prevents the invoice e-mail from being generated (although the invoice is available within the client area directly). This error happens on checkout regardless of the "Auto Redirect on Checkout" setting in the [General Configuration>Order Form] area. 0 Quote Link to comment Share on other sites More sharing options...
lostinspace Posted November 13, 2007 Share Posted November 13, 2007 Mmm, I can't even mark invoices as paid without getting the same error. This has gotta be platform dependent otherwise I'm sure there would be more raising the issue. I'll do some research... 0 Quote Link to comment Share on other sites More sharing options...
brianr Posted November 13, 2007 Share Posted November 13, 2007 Is it me or is the fpdf library now encoded in 3.4.1 and wasn't in 3.4.0? 0 Quote Link to comment Share on other sites More sharing options...
lostinspace Posted November 13, 2007 Share Posted November 13, 2007 OK, update: Updated our install with the full installation package and it corrected this issue so one of our files must have been corrupted. 0 Quote Link to comment Share on other sites More sharing options...
ChuckB Posted November 13, 2007 Share Posted November 13, 2007 Was this bug on any PDF generating link? I am just wanting to make sure I am not effected here, as I just upgraded and I don't see any issues with PDF's - viewed a invoice as PDF and it showed up without issue. 0 Quote Link to comment Share on other sites More sharing options...
lostinspace Posted November 13, 2007 Share Posted November 13, 2007 It seemed to be related to the checkout and marking invoices as payed (anytime a PDF needed to be sent perhaps). I can't say for sure since I just wanted it fixed and didn't take the time to test it fully. 0 Quote Link to comment Share on other sites More sharing options...
DeanClinton Posted November 13, 2007 Author Share Posted November 13, 2007 Was your install an upgrade using the upgraded files zip also? 0 Quote Link to comment Share on other sites More sharing options...
lostinspace Posted November 13, 2007 Share Posted November 13, 2007 Yesser. 0 Quote Link to comment Share on other sites More sharing options...
DeanClinton Posted November 13, 2007 Author Share Posted November 13, 2007 ... makes me wonder if the upgrade zip is missing some files. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted November 13, 2007 WHMCS CEO Share Posted November 13, 2007 There aren't any files missing from the changed files version and nothing changed in relation to PDF generation between 3.4 and 3.4.1. Open a ticket if you need help with an error you are getting. Matt 0 Quote Link to comment Share on other sites More sharing options...
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