lostinspace

Ah, remembered what it was that fixed our issue: Had to create "/path/to/whmcs/modules/support"directory. Something to do with WHMCS looking for Kayako support integration (which we do not use). I can't remember if it was a post on the forums that led us there or our error logs or a little of both. It sprung up after upgrading to PHP 5.3.3. So yeah *shrugs*. EDIT: http://forum.whmcs.com/showthread.php?t=30701&highlight=modules%2Fsupport

Check to see if you have an error_log file in the directory from apache. I believe we fixed a similar issue by creating a missing directory found from the error logs.

Not since 4.0.2.

Domain Pricing (Bottom).

Reports > CSV Exports > Clients

Maybe you ran across it in this thread: http://forum.whmcs.com/showthread.php?t=16269

Hey folks, While I wait on a ticket response I thought I'd throw this out to the community for a pulse check. We've experienced the following issue since v4 update. When orders are paid with the Quantum Payment Gateway, WHMCS is doubling the transaction (same transaction number) in the system (transaction log shows two transactions with the same ID and invoices reflect two transactions). There is only one transaction sent to the actual gateway. The only real issue this is causing is applying double payments to new order invoices (second payment shows as credit). This is not happening when invoices are batched automatically nightly - only on initial orders. Anyone else experience this?

Hello, We've experienced an issue where flagged tickets are able to be searched and responded to by other admins. For example, ADMIN-A flags ticket for himself. ADMIN-B logs in, has no permissions under his role to view flagged tickets, but is able to search for the ticket ID that ADMIN-A flagged and take any action they wish from that point on. Is this by design? I would think that flagging a ticket should prevent other admins from responding to the ticket.

The way we've overcome this is to set a minimum order. So you could set a minimum of 2 slots (probably don't need less than that). Then you set the base price of the product according to the cost of a 2 slot server. Hope that helps.

Actually, I just tested this and the ticket was opened in both departments without issue. So what I said isn't true. However, the e-mail addresses in my test e-mail were terminated with a ";" and not a ",".

It's because it was sent to TWO departments.

Same here. The integration with WHMCS works very well.

We handle all CC processing directly through WHMCS (3.8.1). We recently received this e-mail from Quantum. Wondering if anyone else has received it? Just wondering if the Quatum module needs to be updated?

Actually, yes, people have requested some enhancements to the enom functions: http://forum.whmcs.com/showthread.php?t=15798 So you have an audience...

In the case of manually accepting credit cards using WHMCS I can see how WHMCS fits the PCI-DSS model. However, when utilizing a CC merchant gateway, I believe it changes the scenario - wouldn't you think?