messir Posted November 27, 2016 Share Posted November 27, 2016 (edited) Hi all Yesterday start got error with ngnix 504 and unable to login as Admin to Billing. Log show: [sun Nov 27 10:15:24.198463 2016] [:error] [pid 10177] [client 159.224.161.108:56502] PHP Fatal error: Uncaught exception 'Illuminate\\Database\\QueryException' with message 'SQLSTATE[HY000]: General error: 2006 MySQL server has gone away (SQL: select `setting`, `value` from `tblregistrars` where `registrar` = webnames) (SQL: select `setting`, `value` from `tblregistrars` where `registrar` = webnames)' in /var/www/<removed>/data/www/tongohost.com/includes/classes/WHMCS/Terminus.php:0\nStack trace:\n#0 /var/www/tongohost/data/www/<removed>.com/includes/classes/WHMCS/Terminus.php(0): WHMCS\\Terminus::whmcsExceptionHandler()\n#1 [internal function]: WHMCS\\Terminus->whmcsExceptionHandler(Object(Illuminate\\Database\\QueryException))\n#2 {main}\n thrown in /var/www/tongohost/data/www/<removed>/includes/classes/WHMCS/Terminus.php on line 0, referer: <removed> Pls help. Edited November 28, 2016 by WHMCS ChrisD Removed personally identifiable information. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted November 28, 2016 Share Posted November 28, 2016 Hi Messir, Thanks for your post the issue seems to be ```General error: 2006 MySQL server has gone away``` indicating that WHMCS is loosing connection with your MySQL server, I would recommend ensuring all your timeouts are set to around 300 seconds and your server logs for and issues around MySQL 0 Quote Link to comment Share on other sites More sharing options...
messir Posted November 28, 2016 Author Share Posted November 28, 2016 MySQL work perfect. It check my server administrator. Seems it some modules give error. 0 Quote Link to comment Share on other sites More sharing options...
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