Qopp Posted November 15, 2016 Share Posted November 15, 2016 Hi, Is it possible to allow Support for specific clients? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 15, 2016 Share Posted November 15, 2016 yes, but I guess it depends what you mean by support? are we talking purely support tickets, or access to the knowledgebase?? there's no way to do solely from the admin settings, but you could modify the support templates so that only members of a client group could see a particular support department, or perhaps even use an action hook to hide the support menu links if the logged in client is not in a particular client group etc. so it could be done, it just depends how thoroughly you want to do it and how much effort you're prepared to put into it! 0 Quote Link to comment Share on other sites More sharing options...
twhiting9275 Posted November 15, 2016 Share Posted November 15, 2016 Adding to what Brian mentioned, you'd have to disable email piping entirely. Or limit it to just replies. 0 Quote Link to comment Share on other sites More sharing options...
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