Greenix Posted October 19, 2016 Share Posted October 19, 2016 I have the customer setup and then their billing person under Contacts with access to receive emails and pay, etc. Customer doesn't want those emails but I see no way to turn them off at Profile page. What is the best way to handle this? Not sure if I should make the billing person as the main customer Profile - that doesn't seem correct. Any suggestions are greatly appreciated. Thanks!! 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted October 19, 2016 Share Posted October 19, 2016 https://forum.whmcs.com/showthread.php?97658-Exlude-profile-mail-adress-from-emails&p=407755#post407755 I can confirm that the master account holder will always receive copies of all emails sent to their account and contacts. To prevent them from receiving all emails, you'd need to change the email address under the client's Profile tab to someone who does wish to receive all the emails. 0 Quote Link to comment Share on other sites More sharing options...
Greenix Posted October 19, 2016 Author Share Posted October 19, 2016 Ok, got it - thanks!! 0 Quote Link to comment Share on other sites More sharing options...
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