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Looking advises for administration roles in setting up WHMCS


mediatech

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Hi all,

 

My company hires a developer to sync WHMCS & the website together..

 

My developer wants full e-mail and password in which our company will not hand it over.

However, the developer requires it to access WHMCS and edit package/products/services.

 

Our company create a separate administrative role meant for him to work on it.

But we do not know what "permission" is needed.

 

Basically he is setting up a fully functional web hosting backend system and we giving him a separate ID.

 

Please advise us on this.

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you need to know what areas he'll be working on, does he need to manage tickets, clients, check system logs, etc.

 

based on what he is going to do you can grant him the required permissions, also you can start with minimum permissions then allow extra as needed

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