Ked Posted November 8, 2007 Share Posted November 8, 2007 The "login to control panel" link in Clients Profile -> Products & Services does not appear to work properly with my cpanel. When I click it it takes me to: hxxp://customerdomain.com:2086/xfercpanel/accountlogin Which is the WHM port / login URL If I manually enter: hxxp://customerdomain.com/cpanel or hxxp://customerdomain.com:2082/ Then I am able to log in with the recorded credentials. Is this a bug or am I doing something stupid ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted November 8, 2007 WHMCS CEO Share Posted November 8, 2007 It's trying to log you in as root, not the client - it's quite likely they have changed their password since the account creation so what you have in WHMCS may not be be correct which is why root/reseller is used. Matt 0 Quote Link to comment Share on other sites More sharing options...
skateordie Posted February 8, 2008 Share Posted February 8, 2008 ok how do you fix this problem if this is for a shared hosting account 0 Quote Link to comment Share on other sites More sharing options...
ScrltOTara Posted February 17, 2008 Share Posted February 17, 2008 This feature isn't working well for me either - I have to log in as root, not the user, which means several features are not available to me. Since the user changed their password, I have no way to recover it to be able to view things like webmail, for example. I wish there were a way to recover passwords! 0 Quote Link to comment Share on other sites More sharing options...
MikeDVB Posted February 18, 2008 Share Posted February 18, 2008 I disabled the password change in the cpanel and I force them to change it via WHMCS to avoid this specific situation. 0 Quote Link to comment Share on other sites More sharing options...
dhinze Posted March 4, 2008 Share Posted March 4, 2008 This link (badly) needs to be renamed and moved to another location. but if you were to keep it here and log into the control panel as the user that would be really nice. Then you can put a correctly named link in another location that performs this function. The positioning of this function not intuitive. That is why you have so many questions. Besides it being named incorrectly and placed in a confusing spot, the least it could do is to pull the id and pw that is already in the system and use it to log me in as the root user. 0 Quote Link to comment Share on other sites More sharing options...
marquis_ce Posted March 26, 2008 Share Posted March 26, 2008 When I click it it takes me to: http://customerdomain.com:2086/xfercpanel/accountlogin but it should be https://customerdomain.com:2083/xfercpanel/accountlogin https instead of http 2083 instead of 2086 How can i change them? 0 Quote Link to comment Share on other sites More sharing options...
Nick Posted March 26, 2008 Share Posted March 26, 2008 When I click it it takes me to: http://customerdomain.com:2086/xfercpanel/accountlogin but it should be https://customerdomain.com:2083/xfercpanel/accountlogin https instead of http 2083 instead of 2086 How can i change them? Read above, you're being logged into WHM using the root/reseller password, not cPanel - it then redirects you to the cPanel account. 0 Quote Link to comment Share on other sites More sharing options...
marquis_ce Posted March 26, 2008 Share Posted March 26, 2008 I read it all and still have the same problem. I log in as root/reseller, thats OK but nothing redirects me. I need to go httpS and need to go 2083 as WHM panel did. In WHM there is no problem In WHMCS the link is directing me to 2086 0 Quote Link to comment Share on other sites More sharing options...
9thnode Posted March 26, 2008 Share Posted March 26, 2008 I am having the same issue. The user has not changed their password (I've disabled this in CPanel - they have to update through WHMCS) and the link takes me to http://sharedserverIP:2086/xfercpanel/username but it's redirecting to WHM and asking for the WHM password. Typing in the username and password does not work, unless I type in either my root WHM password or another WHM account. Once this is done, it directs me into the users CPanel, but logged in as root, not the user. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted March 26, 2008 WHMCS CEO Share Posted March 26, 2008 There is no issue here. The link is logging you in as root/reseller and so the link links to port 2086 which is correct for WHM. You are then transferred to the users cpanel account exactly the same as the cpanel button you find directly in WHM next to a users account does. You don't know the users username and password so can't login any other way. Matt 0 Quote Link to comment Share on other sites More sharing options...
marquis_ce Posted March 27, 2008 Share Posted March 27, 2008 2086 which is correct for WHM. You are then transferred to the users cpanel account exactly the same as the cpanel button you find directly in WHM next to a users account does. In my WHM, the cpanel button takes me https://domain.com:2087/xfercpanel/username One way or another, I wnt to change the link manully, as i did in clients' profile. How can i change it? Which tpl has this link? I 'll write down it manually. 0 Quote Link to comment Share on other sites More sharing options...
Ked Posted April 18, 2008 Author Share Posted April 18, 2008 Ok, I got this to work by doing the following: 1) Create an access hash key in WHM. This wasn't as straightforward as it could be as there was no obvious link in WHM to do this. Instead I had to enter a URL manually: http://<yourdomain>:2086/scripts/setrhash I then selected the hash and copied it to the clipboard. 2) Add the access hash to the server profile in WHMCS: Configuration -> Servers -> Edit the particular server Scroll to the bottom and paste the access hash in to the access hash field Bingo! 0 Quote Link to comment Share on other sites More sharing options...
mchutchy Posted May 1, 2013 Share Posted May 1, 2013 Doesn't work for me.. I am using a reseller account for all my clients accounts, over 150 of them. I need to know where in WHMCS I can manually change the port of 2086 (http://SERVER:2086/xfercpanel/CLIENT) to port 2083 (http://SERVER:2082/xfercpanel/CLIENT). I have tried by editing the cpanel.tpl, but alas, it is still pulling this 2086 port from somewhere.. Please advise me where. 0 Quote Link to comment Share on other sites More sharing options...
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