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Automatic Domain Registration


Lek

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Hi, I am experience a problem with Automatic Domain Registration. Maybe is my misunderstanding only.

I have a WHMCS in place (still not deploy to the public). I still did not connect it to a billing system so I use the mail module (pay in bank).

I correctly install an API (I did place an order via https that looks something like https://api.namecheap.com/xml.response?ApiUser=XXXXXX&ApiKey=5b6707e88a3e411111111111111111&UserName=XXXXXXX&Command=namecheap.domains.transfer.create&ClientIp=101.101.101.101&DomainName=example.com&Years=1&EPPCode=base64:ASASASAsssssPIZZAAidU8= and did work so the API is OK). Then I create a customer and the customer order a domain transfer.

Then log in in my WHMCS as admin and accept the order and put the order also in PAID status. So, following http://docs.whmcs.com/Domains_Configuration#Automatic_Domain_Registration I would expect that at the moment is in the PAID status the order should automatically take place and start the transfer. But it does not.

Where I am wrong?

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  • WHMCS Support Manager

Hi,

Please ensure you have selected your chosen domain registrar for automation in the "Auto-Setup" dropdown on the Setup > Products/Services> Domain Pricing page.

 

If that's already the case, pleas review Utilities > Logs > Activity Log at the time of according the order and paying the invoice and paste the logs here for us to review.

 

Relevant documentation: http://docs.whmcs.com/Auto_Setup_Issues

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Hi,

thanks for replay.

I partially solve the problem.

If I choose "auto registration" in the domain pricing, the registretion will NEVER start automatically if I don't have a billing system (eg: paypal, credit card...), neither if I use the email module "pay in bank" so the orther, even if complete were in a complete alt.

As the "auto registration" was choosen in the order list, after selecting the order in question, I could not choose the registrar and so neither I could tick the box "send order to registrar".

So I remove the "auto registration", and repeat the order (delete the old one) and in the order list, once I selected the order, I could now "send order to registrar" and in few seconds the order was really placed.

So from what I understand (I am really new here) to let the order completely automatic you MUST have a working billing system different than "pay in bank" (http://docs.whmcs.com/Domains_Configuration#Automatic_Domain_Registration).

Please correct me if I am wrong.

Thank you.

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