Wrong {$service_ns2} value

[fossxplorer]

Hi,

my email template obviously uses a wrong value for {$service_ns2} which is the same value as {$service_ns1}.

Has anyone seen this before?

Here is the email customers get:

 

if you are using an existing domain with your new hosting account, you will need to update the nameservers to point to the nameservers listed below.

 

Nameserver 1: ns1.example.com (11.11.11.11)

Nameserver 2: ns1.example.com (11.11.11.12)

 

It should be NS2.example.com for nameserver 2, but it uses ns1.

 

 

The email template in WHMCS looks like :

Nameserver 1: {$service_ns1} ({$service_ns1_ip})

Nameserver 2: {$service_ns2} ({$service_ns2_ip}){if $service_ns3}

Nameserver 3: {$service_ns3} ({$service_ns3_ip}){/if}{if $service_ns4}

Nameserver 4: {$service_ns4} ({$service_ns4_ip}){/if}

 

 

Appreciate all help. Thanks.

[WHMCS John]

Hi,

For standalone domain-only orders, please review the nameservers entered under Setup > General Settings > Domains tab.

For hosting orders, please review the nameseervers entered under Setup > Products/Services > Servers > Edit.

 

Sounds like you've got ns1 entered somewhere you want to have ns2.