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Problem adding Administrators accounts


magie

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Hi there,

i try adding administrator account on my fresh cpanel whmcs install. Despite the successful confirmation it doesn't add the new administrator.

 

The log :

 

Admin User 'test' with role Full Administrator created.

Failed to assign password hash for new admin test. Account will stay locked until properly reset.

 

Thank's for helping.

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  • WHMCS Support Manager

Hi,

This behaviour is due to Strict Mode being enabled in your MySQL server configuration.

 

Please disable MySQL Strict Mode in your server configuration in order for WHMCS to function correctly. You may need to contact your server admin/hosting provider to make this change.

 

Please also take this opportunity to ensure your server meets all the system requirements: http://docs.whmcs.com/System_Requirements

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