Removing Logo from Contact Form Email ?

[Si]

Hi all,

We don't have a logo used in our outgoing emails and in the config area it is left blank.

 

However, can anyone tell me how I can remove the logo (which is a red 'X' 'cannot be found picture') from the email we receive when people contact us via the sales contact form.

 

The reason I ask is not just for cosmetic reasons, but

 

1) I think this is the cause of our own contact form emails being flagged as spam

 

2) We have to manually remove the image when replying to customers.

 

Thanks

 

Si

[isdoo]

You should just be able to edit the template - am not near my files at the moment - on account of me being the other side of the world LOL

 

However if you can't find the correct template - upload a 1 pixel clear image in its place as aquick measure until someone posts with the correct template

[Si]

You should just be able to edit the template - am not near my files at the moment - on account of me being the other side of the world LOL

 

However if you can't find the correct template - upload a 1 pixel clear image in its place as aquick measure until someone posts with the correct template

 

The contact form doesn't have an editable template in the 'Edit Templates' section.

 

I don't think uploading an image ist going to solve the problem as its not the lack of an image that creates a problem for spam filters, but the fact that one is being called at all.

 

(Hence the reason why we won't use the logo in outgoing emails to clients either).

 

Thanks for taking the time to reply though.

 

Si