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Duplicate Email Templates


mtalley887

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I recently upgraded to ver. 6.2.2 and I'm doing a lot of product changes and so on. But, I found that in the email Template area a lot of duplicate templates are showing. When I went to the tblemailtemplate in the database I noticed that the ones that are duplicated are those that had an email address stored in the field 'fromemail'. Those that didn't have an email address in that field were not duplicated.

 

Was this supposed to happen?

 

Michael

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  • WHMCS Support Manager

Hi,

Email templates should not be duplicated. If you wished to delete the duplicate entries from tblemailtemplates that shouldn't cause a problem. I'd suggest deleting the duplicate with the higher id value.

 

As always, before making changes to your database, please backup.

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