One Time Payout in affiliate system stuck ON/ Will not uncheck

[RedBird]

Hi, I searched for a topic discussing this situation but couldn't find any.

 

I'm not sure if this is a bug or if it's just my install/settings.

 

Here is my problem.

 

In Setup>Product/Services>edit product>Other Tab there are setting for affiliate payout.

 

I put an amount in the "Affiliate Pay Amount" and UNCHECK the "One Time Payout (Default is Recurring) " check box and when it saves, the box is always checked again and the setting for One Time Payout is ON again.

 

It doesn't matter what payout setting is set (default/percentage/fixed) it always comes back checked again. However I noticed that if there is zero in the "Affiliate Pay Amount" box IT WILL uncheck when saved but as soon as you put any number besides zero in there, it will not uncheck again.

 

My main affiliate settings are:

 

Enable/Disable ON/CHECKED

Affiliate Earning Percentage: 25

Affiliate Bonus Deposit: 0.00

Affiliate Payout Amount: 50.00

Affiliate Commission Delay: 30

 

Could it possibly be another setting someplace causing this, template issue? It happens with all my products and they are all set to recurring billing.

 

Anyone else having this issue?

 

 

I am running WHMCS Version: 6.3.1

[WHMCS John]

Hi,

I can confirm this is a known issue and that case #CORE-9697 is open with our developers in order to have this reviewed for future releases. Unfortunately, I cannot provide an estimated time for completion for this. However, once we resolve cases and push features they are available at our change log, here:

 

http://changelog.whmcs.com/

 

I apologize for the inconvenience, and appreciate your patience as we work to resolve this.

[RedBird]

Thank you for the response, I really appreciate it.

 

For now, what I've done to get the proper affiliate settings on products/services is to manually edit the database table "tblproducts" and set "affiliateonetime" to zero. I used phpMyAdmin to edit the database.

 

In case anyone else wants to do that for a temp fix so that your affiliate payout is recurring, you have to make sure all settings (in WHMCS) on your products/services are right and all set right before attempting to edit the database manually because once you change ANY SETTINGS on your product/service in WHMCS again, it will go back to One Time Payout and you will have to go back in to the database and manually edit that product/service "affiliateonetime" again to zero.

 

If you want to change all Products/Services at once to zero, you can use this SQL query:

 

UPDATE tblproducts SET affiliateonetime = 0;