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Creating and saving products issue


Yuko3000

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I found something very interesting...

 

I didnt add any new product to my site in few last days, but:

 

if I open any of old products and I will save it...Then sending emails will STOP ( basically it will make my whmcs unusable )

 

if I will create new product and I will save it ( same story happens again )

 

My WHMCS was installed via Softaculous, everything works, except creating and saving products, which makes my whmcs unusable. It took me a lot of hours to figure out what is happening exactly...

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  • WHMCS Support Manager

Hi,

What error do you see logged under Utilities > Logs > Activity Log when email sending isn't working.

 

The email settings are stored under Setup > General Settings > Mail tab. I've seen instances where users had a different password saved in their browser or were using a form auto-complete tool which automatically filled in the wrong SMTP password each time they changed a general setting. But I don't see how it would be possible that editing a product could change the general settings.

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