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Promotion code not working


NeilCOMP

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Hello, I am trying to create a promo code for a single eBay item, the item sells for $10 on eBay, they pay then use the promo code on my site to get the $10 discount that they already payed making it free. However the $10 code isn't working. Getting the following message.

 

The promotion code you entered has been applied to your cart but no items qualify for the discount yet - please check the promotion terms

 

See screenshot for details.

Capture1.PNG

Capture2.PNG

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looking at the screenshots, it looks as though the product you added to the cart is using a monthly billing cycle, but the promotion code is for a product using a one-time cycle - so they don't match and hence you get the error message.

 

either setting the product to a one-time fee, or changing the promo code to include monthly billing cycles should fix this.

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